Master the Total Communications Equation

Listening Intelligence—The Heart of Effective Communication

Present with Presence

Master the Total Communication Equation

It takes skill to communicate with clarity, to present with presence, and to listen receptively.

Effective communication is the critical element in high-performing teams and successful organizations. Teams which communicate well are 3.5x more likely to outperform industry peers.1Good communication prevents waste, engenders trust, inspires engagement and high performance, which impact the bottom line.

The Costs of Poor Communication

Ineffective meetings, pitches, and presentations translate into confused strategies, lost sales, and unnecessary friction.

Poor communication and collaboration contribute to lower morale, a disconnected culture, lost profits, and high employee turnover. Consider the findings:

  • Each year in the United States, the Fortune 500 waste as much as a quarter of their profits in communication errors.2
  • Poor communication from leadership strongly correlates to low morale, churn, and lost profits.3
  • Employees spend 22.5 hours per week on emails, one-third of which are to clarify a previous email.4
  • Companies with effective communicators in leadership have 47% higher total returns to shareholders.5

No organization can afford poor communication. Every company benefits from communication excellence.

The Moxy Lab Addresses the Total Communication Equation

Speaking, Listening, Writing, Collaboration, and Visual Design.

Our customized programs address the specific needs of your team. Contact us today for an assessment of your communication culture, or click the links below to learn about the core components of training.

Presentation Coaching

Whether presenting in the boardroom or addressing a stadium, we’ll bolster you with the skills needed to galvanize your audience.

Speak up

Listening Intelligence

Listening intelligence is at the heart of effective leadership and productive, profitable teams. Learn about the cornerstone our training philosophy. 

Listen Up

Total Communications

We address the range of communication skills, customized to meet the needs of your team.

Let's Talk

Mox•ie (alt. mox•y): ˈmäksē, noun: (1) character, determination, or nerve; (2) courage, fortitude and determination; (3) gumption, grit, nerve. (4) vigor, verve, pep. (5) presence.

It takes nerve, verve, and know-how to communicate authentically. Moxy is the ability to listen, converse, collaborate, or present with presence—non-distracted receptivity, clarity, and self-assurance. The Moxy Lab will show you how.

The Moxy Lab recently hosted a communications workshop for our ops team which was very well received. Not only was the workshop informative and thoughtful, it was fun as well. It helped some members of our team come out of their shell and learn how to communicate with effectiveness and confidence. We will be using them for future team needs. If you are looking for a team building activity or facilitator, I would highly recommend The Moxy Lab!

Krystal DePrinzio

Senior Manager, Colorado Office of Economic Development

I have seen Shana work rooms of 20 and rooms of 400. She commands a stage, but she is personable and connected when she is teaching, coaching, and working directly with others. As a speaker, she can whip out razor-sharp improv skills and think on her feet, or she can hit pre-timed slides to the second. As a coach, she can teach mice to roar like lions, and she can teach excellent speakers to be even better. Shana is a powerhouse talent everyone should work with.

AJ Lavender

Interactive Manager, Comcast Spotlight

We were fortunate to find work with The Moxy Lab on an internal group of professionals who present and speak on a regular basis. They helped us think through our presentations from where the audience sits, which proved mutually beneficial in our delivery and speaking-associated fears.

Pam Lewis

Project Manager, Colorado Innovation Network

The Moxy Lab coaches are true wizards. They were masterful at knowing how to deal with every little challenge that could rear its head during my talk in order to stay grounded, focused and connected to the audience. The event was hugely successful and I felt confident and at ease. I would highly recommend The Moxy Lab for any type of public speaking or performance engagement.

Barbra Cohn

Owner, Cohn Writing Solutions and Author of "Calmer Waters: The Caregiver’s Journey Through Alzheimer’s and Dementia"


(Client) Denver Office of Economic Development
(Client) Denver Office of Economic Development
(Client) Goddess Travels
(Client) Finance Pals
(Client) Ignite Denver, Public Speaking and Short Presentations
(Client) Ignite Denver, Public Speaking and Short Presentations
(Client) Ignite Denver, Public Speaking and Short Presentations
(Client) Doctor Speak
(Client) Colorado Innovation Network
(Client) Cohn Writing Solutions
(Client) Cohn Writing Solutions
(Client) Goddess Travels
(Client) Comcast
(Client) Comcast
(Client) Black Sphinx Productions
  1. Towers Watson. (2013). Change and Communications ROI—The 10th Anniversary Report.
  2. Grossman, D. (2011). The Cost of Poor Communications: The Holmes Report.
  3. Groysberg, B. & Slind, M. (2012). The Silent Killer of Big Companies. Harvard Business Review, 25 October.
  4. Daft, R.L. & Marcic, D. 2016, Understanding Management.
  5. Towers Watson, 2013, Change and Communications ROI—The 10th Anniversary Report.